At Nova Carpet Cleaning St Ives, we are committed to protecting the privacy of our customers and website visitors. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information. We adhere to Australian privacy laws and regulations. By using our services, you agree to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information such as your name, address, email address, and phone number when you request our carpet cleaning services or contact us for inquiries.
Payment Information
When you make payments for our services, we collect payment details, such as credit card information or bank account details, to process your transactions securely.
Usage Information
We gather information about how you interact with our website, including your IP address, browser type, pages visited, and the date and time of your visits. This helps us improve our website and services.How We Use Your Information
We use your personal information for the following purposes:- To provide our carpet cleaning services.
- To process payments and invoices.
- To communicate with you regarding your bookings or inquiries.
- To improve our website and services.
- To comply with legal obligations.
Disclosure of Your Information
We may share your information with:
Service Providers: We may share your information with trusted service providers who assist us in delivering our carpet cleaning services.Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
Consent: We will obtain your consent before sharing your information with third parties for purposes other than those mentioned in this policy.
Security: We take security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access and correct your personal information.
- Request the deletion of your personal information (subject to legal limitations).
- Object to the processing of your personal information.
- Withdraw your consent at any time, when applicable.
Contact Us
If you have questions, concerns, or requests related to your privacy or this privacy policy, please contact us at info@novacarpetcleaningstives.com.au.
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically for any updates.
Thank you for choosing Nova Carpet Cleaning St Ives!